PROFESSIONAL LOCAL IT SUPPORT Reliable IT help for homes and small organizations. PlayClaw Tech Solutions keeps your PCs, servers, and networks healthy, monitored, and maintained – with reliable backup and real hardware support when you need it.

 Remote Management & Monitoring  Remote & on-site support  Backup & Recovery Planning  Computer Hardware repair & Upgrades Serving businesses and residents in Temiskaming Shores and Area. Remote support available..

SERVICES

Professional IT Support for everyday technology.

Support is tailored to residents, home offices, and small organizations. The goal is simple: easy-to-use technology that supports your work and life.

Remote Monitoring &

Management

24/7 monitoring of your endpoints and key servers with automated alerts for issues like failing drives, high CPU, low disk space, and critical event logs.  Health & performance monitoring  Patch management (Windows & apps)  Asset inventory & documentation  Custom alerting (Disks, RAM, CPU)

Backup & Data Protection

Practical backup plans to protect important files, documents, and photos from accidental loss.  External drive and cloud backup setup  Backup monitoring and periodic checks  Test restores to confirm recoverability  Guidance on what should be backed up

Wi-Fi & Small Network

Setup

Design, configuration, and troubleshooting for home and small office networks.  Wi-Fi coverage assessments and improvement  Router & modem configuration  Small office networking and basic VLANs  Printer and device connectivity issues

Computer Hardware

Maintenance & Repair

Diagnosis and resolution of common computer issues, along with performance improvements for older systems.  Diagnostics & troubleshooting  SSD upgrades & component replacement  Basic malware and health checks  New computer setup and data transfer

RATES

Clear, professional pricing.

Every situation is different, but pricing is always discussed in advance. These examples give a sense of how services are typically structured.

Home Support

For individual computer issues, Wi-Fi problems, new device setup, or general troubleshooting.

$35 - $75 / Support Request

 On-site and remote support options

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Typical duration 60–90 minutes

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Includes basic follow-up by email

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No obligation to purchase additional services

Office & Non-Profit Support

Designed for small businesses and organizations that rely on a modest number of systems and shared devices.

Hourly or Fixed Project (quoted in Advance)

 On-site and remote support options

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Support for shared printers and basic networks

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Backup and continuity planning for key data

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Hardware refresh and upgrade recommendations

You receive a clear scope and estimate before work begins.

SMALL ORGANIZATIONS

Managed Services

Practical, tested backups for workstations, servers, and critical data so you can recover quickly when something goes wrong.

From $12* / month

 RMM agent & 24/7 monitoring

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Regular update and health reviews

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Planned hardware lifecycle & upgrade guidance

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Automated OS & App patching

*Flexible and adjustable as needs change

ONGOING CARE

Local, independent IT support you can rely on.

PlayClaw Tech Solutions is an independent IT support and consulting service based in Temiskaming Shores. The focus is on practical, dependable help for residents, home offices, and small organizations that need professional guidance without enterprise Experience includes hardware support, small networks, remote troubleshooting, backup planning, and working with non-technical users who simply want their technology to function properly. How the service is delivered:

• Respectful, professional communication at every step

• Clear explanations, with or without technical detail as you prefer

• Honest recommendations based on your goals and budget

WHO IT’S FOR

Ideal for clients who need reliable, approachable IT help.

• Residents with aging or slow computers • Families wanting photos and documents protected • Home offices and professionals who rely on stable systems • Small businesses and non-profits without dedicated IT staff COMMENTS FROM OUR CLIENTS

Home & Small Office friendly

Small Business & non-profit friendly

Project or Ongoin support

Get in Touch

Let’s talk about your environement.

Share a but about your current setup and what’s giving you grief. We’ll folow up with a short, no-pressure call to see if we’re a good fit.

Contact details

Email: webmaster@playclawtech.com Location: Temiskaming Shores We typically respond to new inquiries within one business day. if it’s urgent, mention that in your message and we’ll prioritize your request where possible. Engagement process 1. Initial contact – share your situation and goals. 2. Assessment – clarify details and determine the most suitable approach. 3. Proposal – receive a clear outline of work and pricing. 4. Implementation – agreed work is completed with follow-up as needed.

PlayClaw Tech Solutions Professional IT support and consulting for residents, home offices, and small organizations in Temiskaming Shores. Practical help with computers, Wi-Fi, backups, and everyday technology.

Quick Links Services Rates About Contact

Contact Email: support@playclawtech.com Temiskaming Shores, Ontario

Right-sized IT support Designed for residents and smaller teams—not large enterprises.

TYPICAL HOME CLIENTS 1–4 devices Laptops • desktops • tablets

APPROACH Consultative Clear Options & next steps

TYPICAL SMALL ORGANIZATIONS 1–4 devices Workstations • shared devices

FOCUS Practical Results Stable, usable systems

• Plain-language explanations and recommendations • Solutions tailored to your budget and needs • Documented changes & Audit logging

“Our home PC and Wi-Fi were constant frustrations. After one visit, everything was organized, backed up, and working the way it should.” Residential Client Home User

“We received practical advice, a clear plan, and help implementing it. Our small office now has stable systems and a simple backup plan.” Small organization client Local business / non-profit